The ICA is a Global Alliance between three of the world's leading solutions integration specialists focused on Unified Communications Collaboration & Contact Centre Solutions and Services.
The Intelligent Communications Alliance (ICA) was formed as a specialised global solutions integrator to help multinational clients to extract full value from their investments in Unified Communications, Collaboration and Contact Centre communication infrastructure and applications. The ICA provides a consistent global approach to consulting, design, deployment, support and management of solutions and services.
The strength of the alliance is attributed to the success of four international companies that provide exceptional solutions and services to their regional clients. The ICA includes: • Strategic Products and Services (SPS) • DatapointEurope • Belltech
The ICA brings a unique capability to multinationals that have Unified Communication and Contact Centre infrastructure, yet struggle with multi-partner regional management and the inconsistencies and duplication of effort inherent in this partnering model.